Privacy policy
At Cooliveify, we respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights. By using our website, you agree to the practices described below.
1. Information We Collect
When you visit or purchase from us, we may collect:
- Personal info: Name, email, phone number, billing and shipping address, and payment details (processed securely via third-party providers)
- Automatically collected: IP address, browser type, device info, pages visited, and cookies
2. How We Use Your Information
We use your data to process orders, send shipping updates, respond to support requests, prevent fraud, and improve our website and services. We do not sell or rent your personal information to third parties.
3. Sharing Your Information
We share your information only with trusted service providers — including payment processors, shipping carriers, hosting services, and email platforms — solely to operate our business. We may also disclose information when required by law.
4. Cookies
We use cookies to remember your preferences, analyze traffic, and improve your experience. You can disable cookies in your browser settings at any time.
5. Data Security
All transactions are encrypted via SSL and processed through secure payment gateways. While we follow industry-standard precautions, no online transmission is guaranteed to be 100% secure.
6. Your Privacy Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal data. To make a request, contact us at the details below.
7. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:
- Know what personal data we collect and how it is used
- Request deletion of your personal data
- Opt out of the sale of your personal information — we do not sell personal data
- Not to be discriminated against for exercising your privacy rights
To exercise your CCPA rights, contact us at info@cooliveify.com.
8. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with their information, please contact us, and we will promptly delete it.
9. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices or content.
10. Policy Updates
We may update this policy periodically. Changes will be posted on this page with a revised effective date.
Contact Us
Email: info@cooliveify.com
Phone: +1 619-674-8659
Shop Address: 7007 Friars Rd #815, San Diego, CA 92108, USA
Business Hours: Mon–Fri, 9:00 AM – 6:00 PM (PST)